![]() That means you need one of the Roku Voice Remotes (see below). ROKU STREAMING STICKS - Roku Streaming Sticks are usually used out of sight behind the TV where IR can't reach so they do not use IR and can ONLY be controlled by a point-anywhere WiFi-direct remote. To be sure of compatibility see if you can find one that mentions ROKU TV from your set's manufacturer. Make sure any universal remote says it controls ROKU TV, not just ROKU. These TVs have their own set of IR command signals and DO NOT respond to the universal IR remotes for separate Roku streaming devices mentioned above unless they explicitly mention Roku TVs. The manufacturer-supplied remotes control via IR. ROKU TV - TVs which have Roku functions built in are sold by several manufacturers. (Remotes for Roku TVs wont work with Roku devices.) These IR remotes will work as long has you have a direct line of sight to the Roku. You can also use any inexpensive universal remote you find online or locally at Walmart or a dollar store that says it is compatible with Roku devices. Similar Simple Remote clones are also available from 3rd party manufacturers, although some of them may be fairly shoddy - be sure you buy from an outket with a friendly return policy. You can purchase it from Roku ( ) or other retailers. The Roku "Simple Remote" is one such remote. ROKU DEVICES - All Roku streaming devices (other than Roku Streaming Stick models) will respond to the same set of infrared (IR) commands. Which type of remote you need depends on which type of Roku you have. You didn't mention what Roku model you have so here's more information than you need, to cover all the bases: ![]() The only way you can set it up now is with a physical remote that is compatible with your Roku model. When you did the factory reset you wiped out the network connection info on the Roku, so it's not connected to your network and the phone can't connect to it. ![]() The Roku app on your phone can only connect to a Roku that is on the same network as the phone. My phone and the Roku will not pair or connect to the wifi. Now I can't add a new wifi or add the old one either. ![]() I've been using my phone Roku app for the remote. ![]()
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